DLIR REOPENING OFFICES STATEWIDE DECEMBER 1

News Release from DLIR, Nov 29, 2021

HONOLULU — The state Department of Labor & Industrial Relations (DLIR) will open offices statewide beginning on Wednesday, Dec. 1, 2021. In-person services from all programs in the department will be available Wednesdays through Fridays.

“We will require proof of full COVID-19 vaccination or testing prior to entry pursuant to Gov. Ige’s Executive Order to help ensure the safety of the public and our workforce,” said DLIR Director Anne Perreira-Eustaquio. “We have increased security to enforce all COVID-19 safety measures including social distancing guidelines and mask wearing while inside the offices.”

The department will continue to assess statewide operations with a goal of reopening in-person services during all regular state business days.

In-person services for general unemployment insurance claims as well as for employer services will be available from 7:45 a.m. to 4:00 p.m. Wednesdays through Fridays on a first come, first served basis. Individuals must present a vaccine card showing full vaccination against COVID-19 or a negative COVID-19 test result within 48 hours before entry. In-person services are not guaranteed and will be accommodated as time and resources allow.

The DLIR will continue to offer telephone appointments as following:

• Adjudication—30-minute appointments Monday through Wednesday
• General Unemployment Insurance—20-minute appointments Monday and Tuesday
• Pandemic Unemployment Assistance—30-minute appointments Monday through Wednesday
• Employer Services—30-minute appointments Monday through Friday

Individuals may only make appointments for themselves. Language interpretation services are available for both telephone and in-person services.

Unemployment insurance and Pandemic Unemployment Assistance appeals require mailing via the United States Postal Service or online at: https://huiclaims.hawaii.gov/#/.

Access to all types of unemployment insurance appointments is available via the web (Chrome or Microsoft Edge) at: labor.hawaii.gov/ui/appointments/. For more information please visit: https://www.hawaiiunemploymentinfo.com/. Contact information for services other than unemployment insurance is available at: https://labor.hawaii.gov/contact/.

For more information about unemployment insurance and other labor issues please visit the FAQs at https://labor.hawaii.gov/covid-19-labor-faqs/.

Equal Opportunity Employer/Program
Auxiliary aids and services are available upon request to individuals with disabilities.
TDD/TTY Dial 711 then ask for (808) 586-8866

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DLIR ANNOUNCES STATEWIDE REOPENING OF OFFICES DECEMBER 1, 2021

News Release from DLIR, Nov 3, 2021

HONOLULU — The state Department of Labor & Industrial Relations (DLIR) today announced that it will open offices statewide beginning on Wednesday, Dec. 1, 2021. Services from all programs in the department will be available Wednesdays through Fridays. Telephone appointments for general unemployment insurance and claims adjudication services will continue on Mondays and Tuesdays.

“We are expanding our services to include in-person services in light of decreased COVID-19 case counts and increased vaccination rates in Hawaii,” said DLIR Director Anne Perreira-Eustaquio. “We will continue to assess departmental operations as we move towards the new year with an eye on completely reopening for services during all regular state business days.”

Persons seeking in-person services will be required to show proof of full vaccination or testing prior to entry of all offices pursuant to Gov. Ige’s Executive Order 21-07 as well as adhere to social distancing guidelines and mask wearing while inside the offices.

DLIR will continue to offer telephone appointments for the Pandemic Unemployment Assistance (PUA) program and employer services Mondays through Fridays, and for claims adjudication and general unemployment insurance inquiries on Mondays and Tuesdays. The latter is the only change as persons with general unemployment insurance inquiries may visit the offices Wednesdays through Fridays beginning December 1, 2021.

Access to all appointments is available via the web (Chrome or Microsoft Edge) at: labor.hawaii.gov/ui/appointments/.

Important note: None of the benefits described above, nor unemployment benefits of any kind, are available to employees who are terminated for cause, quit their job without good cause, or refuse to return to work. Attempts to collect benefit payments in these situations could be viewed as fraudulent. Investigation of job separation is part of the eligibility determination process.

For more information please visit: https://www.hawaiiunemploymentinfo.com/.

For more information about unemployment insurance and other labor issues please visit the FAQs at https://labor.hawaii.gov/covid-19-labor-faqs/

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