2018 National Citizen Survey for the City and County of Honolulu
From Honolulu Auditor, February 27, 2019 (excerpts)
…The National Citizen Survey of Honolulu Residents (2018) … captures residents’ opinions within the three pillars of a community--Community Characteristics, Governance and Participation, and across eight facets of community--Safety, Mobility, Natural Environment, Built Environment, Economy, Recreation and Wellness, Education and Enrichment, and Community Engagement. The citizen survey is comprised of four reports: Community Livability, Dashboard Summary of Findings, Trends over Time, and Technical Appendices.
The results from this year’s NCS indicate:
• The impact of homelessness on the community and pedestrian safety are priorities for the City to address.
• Honolulu residents identified Safety and the Economy as important areas of focus in the coming years.
• Enforcing park hours, mental health services for the homeless, and protecting Honolulu’s drinking water aquifers from the Navy’s fuel oil leaks, also received high support from residents.
• Honolulu residents continue to enjoy a high quality of life.
• Honolulu residents reported greater levels of Community Engagement from 2017 to 2018. Voting in local elections, contacting City and County elected officials, and watching/attending local public meetings increased significantly in 2018.
• Residents’ ratings for quality of fire prevention, ambulance/EMS services, open space, yard-waste pickup, and public information services increased from 2017 to 2018.
Special Topics (pgs 11-13)
The City and County of Honolulu included four questions of special interest on The NCS. The survey questions quantified community challenges as well as assessing resident priorities and levels of support for a variety of improvements in Honolulu.
Residents were presented with a list of eight potential projects and asked their level of support for each, even if it involved raising taxes or fees. While all projects were at least somewhat supported by a majority of respondents, the projects receiving the strongest support were increasing efforts to reduce pedestrian fatalities, providing mental health services for the homeless and securing City parks to enforce park hours and deter vandalism. The projects receiving the lowest levels of support were adding fluoride in Honolulu’s drinking water and redeveloping the Blaisdell complex. One-quarter or fewer respondents strongly supported these initiatives.
Respondents were asked to rate how problematic a set of eight issues were for the City and County of Honolulu. The issues receiving the highest number of major problem ratings were shoreline erosion and loss of beaches, followed by inspection and enforcement of building permits and zoning restrictions in residential neighborhoods. Building permit processing times and damaged and uplifted sidewalks also were rated as a major problem by a majority of residents.
When asked about the importance of issues for the City to address in next two years, the impact of the homeless population received the highest priority ratings by residents. Second was protecting Honolulu’s drinking water aquifers. Establishing a marine debris collection program and providing additional on-line City services also were felt to be at least very important to a majority of residents.
A final question gauged resident support for bulky items collection disposal. About one-third of residents strongly supported the program and another quarter were in somewhat support. …
read … National Citizen Survey™ Honolulu, HI - 2018 (3MB)
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