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Thursday, January 16, 2014
Health Connector Update: 2,709 Individuals, 350 Businesses Signed Up
By News Release @ 4:13 PM :: 2920 Views

Upcoming Enrollment and Payment Deadlines

News Release from Hawaii Health Connector January 15, 2014

HONOLULU, HI – Consumers who selected a health or dental plan through the Hawai‘i Health Connector by January 15 should be aware of upcoming premium payment deadlines for coverage that begins February 1.

Individuals and families have until March 31, 2014 to enroll in a plan to avoid tax penalties.  Individuals and families can receive tax subsidies only through the Hawai‘i Health Connector. The following enrollment and premium payment deadlines have been established in conjunction with the participating health and dental plans for the remainder of the open enrollment period that ends March 31, 2014:

Coverage Begins Selection Date

Payment Must Be Received By HMSA

Payment Must Be Received By Kaiser Payment Must Be Received By HDS Payment Must Be Received By Best Life
Feb. 1, 2014 Jan. 15, 2014 1st of the effective month or 10 days from billing date after the effective month Jan. 25, 2014 Jan. 31, 2014 Jan. 31, 2014
1-Mar-14 Feb. 15, 2014 Feb. 25, 2014 Feb. 28, 2014 Feb. 28, 2014
1-Apr-14 15-Mar-14 25-Mar-14 31-Mar-14 31-Mar-14


The Hawai‘i Health Connector Customer Support Center at 1-877-628-5076 (TTY/TDD: 1-855-585-8604). The phone numbers for the participating health and dental plans are:

  • HMSA:            Oahu (808) 948-5555        Toll Free (800) 620-4672
  • Kaiser:           Oahu  (808) 432-5955        Neighbor Islands (800) 966 5955
  • HDS:              Oahu (808) 529-9248        Toll Free (800) 232-2533
  • Best Life       (800)-433-0088

Consumer Metrics as of January 11:

A total of 2,709 individuals have enrolled in a health plan and 350 businesses have applied for a health plan through the Hawai‘i Health Connector as of Jan. 11.

Total since Oct. 1, 2013 (Through Jan 11, 2014):

  • 33 Community Partners statewide
  • 108 Certified Kōkua or In-Person Assisters
  • 34 Certified Kōkua or Certified Application Counselors (CACs)
  • 176,862 Unique Visitors to
  • 57,605 Calls received by our Customer Support Center

#  #  #

About the Hawai‘i Health Connector

The Hawai‘i Health Connector is the online health insurance marketplace for Hawai‘i. The Connector was established as a non-profit organization in 2011 by the Hawai‘i State Legislature through Act 205, in order to comply with the federal Patient Protection and Affordable Care Act (PPACA) of 2010. The Connector’s aim is an online marketplace that is of Hawai‘i-for-Hawai‘i, one that takes into account the State’s unique culture and works with the Prepaid Health Care Act, an employer mandate for health insurance coverage in effect since 1974. For more information, visit


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