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By News Release @ 11:59 PM :: 3528 Views :: Hawaii Statistics, Health Care, Labor

New Report Shows Persistent Workforce Crisis, Ballooning Waiting Lists are Jeopardizing Community Inclusion for People with Disabilities

Case for Inclusion 2020 Assesses How Well State Programs Support People with Intellectual, Developmental Disabilities

Hawaii Highlights

Results show Hawaii has made some progress but overall has significant room for improvement in supports and services delivered to people with intellectual and developmental disabilities (I/DD), especially when it comes to integrated employment levels. 

When it comes to the integrated employment rate—or the percentage of people with I/DD receiving employment supports who are working alongside people without disabilities (i.e., not in a sheltered workshop environment)—Hawaii reported an integrated employment rate of 2 percent, the lowest rate in the nation.

Perhaps more astounding is that although this rate increased by one percentage point since the last report, the number of people working in integrated employment dropped dramatically; there were about 2,300 Hawaii residents with I/DD working in integrated employment as of last year’s report, now there are 50.

This suggests that in addition to a smaller number of people working in integrated employment, there has been an even steeper slide in the number of people receiving employment supports.

On the bright side, Hawaii was one of 10 states that had no waiting list for HCBS waivers that enable people with I/DD to be supported in community-based settings, rather than in large, state-run institutions with few or no opportunities to lead a full and independent life.

Hawaii hasn’t participated in several national data collection efforts, meaning it’s hard to identify the scope of the problem. For example, we know that high turnover among direct support professionals is a challenge everywhere, but because Hawaii did not participate in the 2017 National Core Indicators Staff Stability Survey, we don’t know exactly how deep this problem runs.

Link: State Scorecards

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News Release from Case for Inclusion, February 6, 2020

WASHINGTON, D.C. – A new report published today by the ANCOR Foundation and United Cerebral Palsy (UCP) finds that a significant shortage of direct support professionals who support people with intellectual and developmental disabilities (I/DD), along with growing waiting lists and insufficient employment opportunities, are inhibiting the ability of people with I/DD to be included in the community.

The Case for Inclusion 2020 assesses all 50 states and the District of Columbia on 58 measures of how well state programs, primarily Medicaid, serve those with I/DD. The report reveals that the state in which a person with a disability lives can be a significant predictor of that person’s life trajectory and whether they have the opportunity to live, work and otherwise be included in the community.

In large part, this challenge stems from a direct support workforce in crisis, characterized by low wages and high turnover and vacancy rates among direct support professionals, or DSPs—the professionals who support people with I/DD in everything from completing daily living activities to building job skills to enacting their civic duties, such as voting. While the Case for Inclusion finds a national turnover rate among DSPs of 43.8 percent, turnover varies widely between states—from a low of 24.4 percent in the District of Columbia to a high of 68.8 percent in Nebraska. In part, high turnover is explained by low wages—the median wage nationally was just $12.09 per hour—and closely associated with high vacancy rates. According to the most recent data available, 8.1 percent of full-time and 17.3 percent of part-time direct support positions were vacant.

The challenges associated with a workforce in crisis may help to explain why the Case for Inclusion also reveals a significant increase in the number of people with I/DD on states’ waiting lists for Medicaid-funded Home and Community Based Services (HCBS). In 2017 (the most recent data available used for this report), there were 473,000 people with I/DD—49,000 more than in the year prior—on waiting lists for HCBS waivers to enable them to be supported in community-based settings, rather than in large, state-run institutions with few or no opportunities to lead a full and independent life.

The report ranks states in seven key areas critical to the inclusion, support and empowerment of people with I/DD and their families: Addressing a Workforce in Crisis; Reaching Those in Need; Promoting Productivity; Tracking Health, Safety & Quality of Life; Promoting Independence; Keeping Families Together and Serving at a Reasonable Cost.

For most measures, the report reveals a mixed picture in terms of outcomes for individuals with I/DD. For example, when it comes to integrated employment—the percentage of a state’s workers with I/DD participating in services that support their ability to work in the community—10 states (up from seven in the previous edition) reported integrated employment rates of 33 percent or higher. Despite this positive increase across multiple states, other states saw integrated employment rates dip or hover at the same percentage as the previous year. Nationally, there were only 3,000 more workers with I/DD in integrated employment compared to the previous report, marking an increase of only a single percentage point (from 19 percent to 20 percent) and indicating some stagnation in this critical area.

Similarly, the waiting list data shows a mix of positive and negative trends that gives overall cause for concern--with the overall number of people with I/DD on waiting lists nationwide jumping nearly 12%. On the one hand, 10 states had no waiting lists for individuals to be able to receive HCBS services and another 10 states saw their waiting lists shrink from 2016 to 2017. However, another 23 states saw their waiting lists grow longer, some significantly so. For example, in Texas—the state with the longest HCBS waiting list—there were more than 218,000 families awaiting long-term supports and services as of the 2020 Case for Inclusion.

“The vast majority of states can claim year-over-year improvements within at least a few measures, illustrating that states and community service providers are committed to improving the quality of long-term supports and services delivered to people with I/DD,” claim the report’s authors. They go on to explain, “But the corollary is also true: there are no states without room for improvement.”

That improvement can be realized, the authors maintain, with smart, sensible public policy solutions that invest in the ability of community providers to support people with I/DD in community-based, rather than institution-based, settings.

“Especially as we head into 2020 and one of the most pivotal election years our nation has seen, it is absolutely critical that lawmakers at all levels of government understand how decades of underinvestment in long-term supports and services for people with I/DD has been one of our generation’s most significant public policy failures,” said Barbara Merrill, chief executive officer for the ANCOR Foundation. “At the same time, the Case for Inclusion lays out meaningful, manageable ways in which positive movement on the policy front can create opportunities for people with I/DD to be part of the community.”

Armando Contreras, president and chief executive officer for UCP National, added: “Nearly 15 years of experience leading the development of the Case for Inclusion has proven that advocates in every corner of our country are eager to be the architects of more inclusive communities. The question is simply whether lawmakers are willing to invest in programs that enable community inclusion. If so, UCP and our affiliates look forward to locking arms with ANCOR and its members as willing partners in the journey to create life without limits for people with I/DD.”

The full Case for Inclusion 2020 report, along with scorecards for each state and additional resources, can be downloaded at



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