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Thursday, May 7, 2020
Caldwell, Victorino, allow retail establishments to re-open
By News Release @ 7:06 PM :: 3725 Views :: Honolulu County, COVID-19

Mayor’s “Ho‘oulu i Honolulu” or “Restore Honolulu” Order allows O‘ahu retail establishments to re-open on May 15

News Release from Office of the Mayor, May 6, 2020

HONOLULU – Mayor Kirk Caldwell announced today that certain designated businesses and operations in the City and County of Honolulu will be allowed to re-open on May 15, by following specific guidelines as detailed Emergency Order No. 2020-10. The Amended and Restated Stay at Home/Work from Home Order, now under the new name “Ho‘oulu i Honolulu” or “Restore Honolulu” Order, incorporates all prior Emergency Orders, including the wearing of non-medical grade face coverings, social distancing requirements, and the limited opening of City parks. The Ho‘oulu i Honolulu Order allows residents of the City and County of Honolulu to shop at retail businesses and shopping malls that comply with specific operations guidelines that includes allowing all persons in these establishments to maintain physical/social distancing and health and safety standards.

The Ho‘oulu i Honolulu Order can be found here.

Retail establishments should meet the following guidelines:

  • Occupancy is limited at all times to no more than one (1) person per 200 square feet of the gross operation area (which equates to approximately 50 percent of the maximum occupancy load).
  • Social Distancing Requirements (as defined in the Order) are adhered to at all times. 
  • The City’s “COVID-19 Guidance for Business” is followed to the greatest extent possible.

Within shopping malls, the following must remain closed:

  • Food-court dining areas (except for delivery or carry out)
  • Play areas
  • Entertainment areas
  • Common areas (except to access and depart from a retail or repair service business)
  • Arcades
  • Game rooms

“As we start to thaw out our economy and get back to a more open way of life, please keep in mind the loved ones you’ve been trying to protect by staying at home,” said Mayor Kirk Caldwell. “By continuing to practice safe physical distancing and wearing a face covering in public, we can make sure all the work we did to contain this virus, and the efforts of our healthcare workers during this difficult time, won’t be for naught.”

The City and County of Honolulu COVID-19 information call center remains open from 8 a.m. to 5 p.m., Monday through Friday, except on holidays. O‘ahu residents are encouraged to visit the website, oneoahu.org to get answers to frequently asked questions about Mayor Caldwell’s “Ho‘oulu i Honolulu Order”. If they do not find an answer to their questions on the site, residents can call the 768-CITY (2489) information hotline or email covidresponse@honolulu.gov.

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Retail stores and retail stores in shopping malls allowed to reopen starting Monday, May 11

News Release from County of Maui, May 6, 2020

Mayor Michael Victorino announced that retail stores and retail stores in shopping malls will be allowed to reopen as long as they follow physical distancing requirements, starting Monday, May 11, in Maui County.

The reopening date differs from the Governor’s proclamation, which would have allowed businesses to open tomorrow. Businesses should use this time to safely prepare their staff and facilities.

“Retail stores can open on Monday if they follow the operational guidelines listed in the Governor’s proclamation and our emergency rules,” Mayor Victorino said. “All businesses should also refer to operational guidelines provided by the Centers for Disease Control and Prevention, Hawaii Department of Health and other governmental agencies.”

Guidelines for businesses include, but are not limited to:

Thorough cleaning and sanitization practices
Maintain physical distancing of 6 feet or more
Capacity limits for facilities
Appointment only services encouraged
Delivery/pick-up services encouraged
Face coverings should be worn by all employees and customers
No person-to-person (physical) contact
Employees who have symptoms of COVID-19 should be sent home as soon as possible

The following are NOT permitted to open in shopping malls:

Food-court dining areas (except for delivery or take-out)
Play areas
Entertainment areas
Common areas (except to access and depart from a retail business)
Arcades & game rooms
Beauty, hair and nail salons

Auto dealerships and real estate services will also be allowed to operate by appointment and with modifications. These services had previously been restricted to critical situations only.



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