National Community Survey
News Release from Office of the City Auditor, June 27, 2022
The Office of the City Auditor reported the results of Honolulu resident opinions about community and city services in the 2021 National Community Survey (NCS).
The 2021 NCS ratings in Honolulu generally remained stable with some characteristics’ ratings fluctuating from the previous year:
Facets of Livability
The overall economic health of Honolulu was rated positively by 25% of respondents, up from 18% last year
The overall health and wellness opportunities was rated positively by 67% of respondents
Quality of Life
Honolulu as a place to live was rated positively by 68% of respondents
The overall quality of life in Honolulu was again rated positively by 63% of respondents
Governance
Overall customer service by Honolulu employees was rated positively by 44% of respondents
Public information services in Honolulu was rated positively by 45% of respondents
Economy
Honolulu as a place to visit was rated positively by 83% of respondents.
Mobility
Ease of walking in Honolulu was rated positively by 50% of respondents
Utilities
Garbage collection was rated favorably by 70% of respondents
Safety
Fire services was rated favorably by 79% of respondents
Natural Environment
Air quality was rated positively by 82% of respondents
Parks and Recreation
Fitness opportunities earned a positive rating by 63% of respondents
Information on other performance measures can be found in the 2021 National Community Survey. The report is available on the City Auditor Website: LINK
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