Tuesday, May 28, 2024
Hawai'i Free Press

Current Articles | Archives

Tuesday, December 26, 2023
​Maui County diverts UIPA requests to 'online portal'
By News Release @ 5:00 AM :: 1162 Views :: Maui County, Ethics

Maui County launching online portal to improve UIPA process

News Release from County of Maui, Dec 21, 2023

The County of Maui aims to make it easier for residents to request and receive public records in accordance with Hawai’i law, thanks to software technology modernization, the county Department of the Corporation Counsel announced today.

Starting Jan. 24, 2024, the County of Maui will launch an online Uniform Information Practice Act (UIPA) records management portal with GovQA software to more efficiently process and manage requests from citizens and the media for public records and information, such as electronic documents, videos and audio files.

“The UIPA Records Management Portal will allow county departments to leverage technology to simplify and enhance the UIPA process and marks a significant milestone in our ongoing commitment to transparency and citizen engagement,” said Mimi Desjardins, First Deputy Corporation Counsel.

The county received an unprecedented high volume of UIPA records requests relating to the August 2023 Maui Wildfires. The new portal will cover departments most impacted by these wildfire-related UIPA requests:   Department of Fire and Public Safety, Maui Police Department, Maui Emergency Management Agency (MEMA), Office of the Mayor, Department of Management, Department of Planning, Department of Public Works, Department of the Corporation Counsel and Department of Water Supply. The county plans to expand the new UIPA portal to all departments in the future.

The departments are currently in the process of transitioning open/pending UIPA requests onto the portal.  Beginning on Jan. 24, 2024, requesters will be able to enter new UIPA requests on the portal. 

The County of Maui’s new records request system is a centralized, secure public records portal that allows residents to track their UIPA requests online and standardizes workflows for employees. Self-serve tools and auto-follow functions make it easy to proactively share information. An online intake form refines requests, reducing the need for clarification and delivering improved accuracy. The system reduces paperwork and frees up staff time to work on other important business.

In trying to address the high volume of UIPA records requests, the county explored GovQA’s cloud-based solution for a secure platform that allows them to enhance transparency and improve customer service. 

GovQA is the largest provider of cloud-based SaaS automated workflow solutions for government compliance. Its Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local governments than any other software provider. 


SA: Maui to divert public-records requests through online portal 



TEXT "follow HawaiiFreePress" to 40404

Register to Vote


Aloha Pregnancy Care Center


Antonio Gramsci Reading List

A Place for Women in Waipio

Ballotpedia Hawaii

Broken Trust

Build More Hawaiian Homes Working Group

Christian Homeschoolers of Hawaii

Cliff Slater's Second Opinion

DVids Hawaii


Fix Oahu!

Frontline: The Fixers

Genetic Literacy Project

Grassroot Institute


Hawaii Aquarium Fish Report

Hawaii Aviation Preservation Society

Hawaii Catholic TV

Hawaii Christian Coalition

Hawaii Cigar Association

Hawaii ConCon Info

Hawaii Debt Clock

Hawaii Defense Foundation

Hawaii Family Forum

Hawaii Farmers and Ranchers United

Hawaii Farmer's Daughter

Hawaii Federation of Republican Women

Hawaii History Blog

Hawaii Jihadi Trial

Hawaii Legal News

Hawaii Legal Short-Term Rental Alliance

Hawaii Matters

Hawaii Military History

Hawaii's Partnership for Appropriate & Compassionate Care

Hawaii Public Charter School Network

Hawaii Rifle Association

Hawaii Shippers Council

Hawaii Together


Hiram Fong Papers

Homeschool Legal Defense Hawaii

Honolulu Navy League

Honolulu Traffic

House Minority Blog

Imua TMT

Inouye-Kwock, NYT 1992

Inside the Nature Conservancy

Inverse Condemnation

July 4 in Hawaii

Land and Power in Hawaii

Lessons in Firearm Education

Lingle Years

Managed Care Matters -- Hawaii


Missile Defense Advocacy

MIS Veterans Hawaii

NAMI Hawaii


National Parents Org Hawaii

NFIB Hawaii News

NRA-ILA Hawaii


OHA Lies

Opt Out Today

Patients Rights Council Hawaii

Practical Policy Institute of Hawaii

Pritchett Cartoons

Pro-GMO Hawaii


Rental by Owner Awareness Assn

Research Institute for Hawaii USA

Rick Hamada Show

RJ Rummel

School Choice in Hawaii


Talking Tax

Tax Foundation of Hawaii

The Real Hanabusa

Time Out Honolulu

Trustee Akina KWO Columns


West Maui Taxpayers Association

What Natalie Thinks

Whole Life Hawaii